Privacy Policy

1. Introduction

This Privacy Policy describes how Dexlumo ("we," "us," or "our"), operating from 9 de Julio 891, M5501 Godoy Cruz, Mendoza, Argentina, collects, uses, stores, and protects personal information obtained through the website dexlumo.com (the "Site"). This policy is governed by Argentine Law No. 25.326 on Personal Data Protection (Ley de Protección de Datos Personales) and its implementing regulations.

By using the Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of the Site.

2. Data Controller

The data controller responsible for your personal information is:

• Name: Dexlumo
• Address: 9 de Julio 891, M5501 Godoy Cruz, Mendoza, Argentina
• Email: info@dexlumo.com
• Phone: +54 261 211 3399

3. Information We Collect

3.1 Information You Provide Directly

When you use our contact form, we collect the following information that you voluntarily provide:

• Full name
• Email address
• Phone number (optional)
• The topic of your inquiry
• The content of your message

3.2 Information Collected Automatically

When you visit the Site, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL
• Date and time of visits

This information is collected through cookies and similar technologies. See our Cookie Policy for more details.

4. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to inquiries submitted through the contact form
• To provide information about our educational training content
• To improve the Site's content and functionality
• To comply with applicable legal obligations
• To analyze Site usage patterns in aggregate, anonymized form

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

5. Legal Basis for Processing

Under Argentine Law No. 25.326, we process your personal data on the following bases:

• Consent: When you submit the contact form, you expressly consent to the processing of your data for the purposes described in this policy.
• Legitimate interest: For technical data collected automatically to maintain and improve the Site's security and functionality.
• Legal obligation: Where processing is required by applicable Argentine law.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We may share data with trusted third-party service providers who assist us in operating the Site (such as hosting providers), subject to confidentiality obligations.
• Legal requirements: We may disclose information if required to do so by law, court order, or governmental authority.
• Protection of rights: We may disclose information to protect the rights, property, or safety of Dexlumo, our users, or the public.

7. Data Retention

We retain personal information submitted through the contact form for as long as necessary to respond to your inquiry and for a reasonable period thereafter, not exceeding three (3) years, unless a longer retention period is required by law. Technical data collected automatically is retained for no more than twelve (12) months in identifiable form.

8. Your Rights Under Argentine Law

Under Argentine Law No. 25.326, you have the following rights with respect to your personal data:

• Right of access: To obtain information about whether we hold personal data about you and to receive a copy of that data.
• Right of rectification: To request correction of inaccurate or incomplete personal data.
• Right of deletion: To request deletion of your personal data, subject to certain legal limitations.
• Right of confidentiality: To request that your data not be disclosed to third parties.

To exercise any of these rights, please contact us at info@dexlumo.com. We will respond within the timeframes established by applicable Argentine law. You also have the right to file a complaint with the Agencia de Acceso a la Información Pública (AAIP), the Argentine data protection authority.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

The Site is operated from Argentina. If you access the Site from outside Argentina, your information may be transferred to and processed in Argentina. By using the Site, you consent to this transfer. We take steps to ensure that any such transfers comply with applicable data protection requirements.

11. Cookies

We use cookies and similar technologies on the Site. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

12. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after any changes constitutes acceptance of the updated policy.

14. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: info@dexlumo.com
• Address: 9 de Julio 891, M5501 Godoy Cruz, Mendoza, Argentina
• Phone: +54 261 211 3399